Frequently Asked Questions

When does the course start and finish?

All of our courses are self-paced. You can read them at your own leisure, and then take the knowledge and create a masterpiece anytime after that.

Where are my purchases?

Once purchased, all of your downloads and courses can be found in your My Account page. You’ll see your purchases organized into “Downloads” where you can download PDFs; and any course you have access too will be listed under the tabbed chart. Just click on the course title to access. You’ll also find links on your order summary and in order emails on the account page.

How soon can I access my content once I purchase? How long will I have access?

Once your payment is processed and your order is completed, you’ll have immediate access! It should take only a few seconds.

Unless otherwise stated, you’ll have lifetime access to any content you purchased. That means, as long as we’re around your content will be available. Paint Pour Academy is also hosted on a service with a 99% uptime guarantee. That means the site “hopefully” will never go down (but life happens, as we all know) and you’ll have speedy access to your content. Also note that we can’t be responsible if the internet breaks. It usually doesn’t, but we all know things like that can happen. And if the internet does break, that would be a good time for you to take a break from the computer and go paint something 😀

What’s the refund policy?

We do not offer refunds since we focus on offering digital products which you have access to immediately after purchase. If you’re questioning whether or not you should purchase, just send an email and we’ll get things sorted out for you.

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